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Information & Support

Dial 999 in an emergency, if you or someone else is seriously ill or injured, or if your or their life is at risk.

Image by Kelly Sikkema

Sometimes children & young people may need immediate help and support. AFC Crisis Messenger is one organisation which can help. It is open 24 hours a day, 365 days a year.

Text 'AFC' to 85258

Click on the AFC link for more information.


Support for adults is available 24 hours a day, 365 days a year from SHOUT.

Text 'SHOUT' to 85258

Click on the SHOUT link for more.

Image by Nathan Dumlao

It can be especially difficult for adults when someone that we love is finding their emotions and experiences difficult to manage.

The Anna Freud Centre has some fantastic well-being strategies and resources, as well as links to other support which may be useful for you or someone that you know.  

Follow the Anna Freud link to their Parent and Carer's page.

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Another useful source of information is the NHS Children and Young People's Page for parents and carers.

Follow the NHS link to find out more.

Image by Jhon David

The NHS has some great apps and websites available, which support children, young people and families with all aspects of emotional health and wellbeing.


These have all been checked by the NHS for their suitability, but please also check that they are suitable for your needs before using them.

Click on the NHS Apps Library link to find out more.

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Image by Anshika Panchal

The NHS has a range of free counselling and therapy services for ADULTS.

For more information about the services available on the NHS, please see the link to Adult Counselling and Therapy on the tabs above, or follow the link below directly to our page.

Please note: These services are not CRISIS services.

Call 999 in an emergency that requires immediate attention.

Cocoon Kids is a service for children and young people. As such, we do not endorse any specific type of adult therapy or counselling listed. As with all counselling and therapy, it is important that you ensure that the service offered is appropriate for you. Please therefore discuss this with any service that you contact.

Crisis Support for Children, Young People & Adults

Support for Parents, Carers

& Other Adults

Support for Children

& Young People

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