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Safeguarding & Child Protection

We are follow Government guidelines on Covid-19 - read here for more information.

Child Protection and Safeguarding

At Cocoon Kids:

  • Safeguarding and child protection is paramount

  • We have NSPCC Advanced Level 4 Safeguarding Training for Named Health Professionals (Designated Safeguarding Lead)

  • Counsellors and Therapists have a Full Enhanced DBS Certificate - update service
  • All other child and young people-facing workers hold a current Enhanced DBS Certificate

  • We receive yearly Safeguarding training and adhere to Safeguarding guidelines

  • Counsellors and Therapists are members the British Association of Play Therapists (BAPT) and the British Association for Counselling and Psychotherapy (BACP) and adhere to their professional and ethical guidelines





GDPR and Data Protection

Please read: Privacy, Cookies & Terms & Conditions for full details

Cocoon Kids complies with the General Data Protection Regulation (GDPR), has a Data Protection Officer (Controller) registered with the Information Commissioners  Office (ICO). We follow BAPT and BACP ethics, advice and procedures.

Data Protection

Data held may include:

  • Personal details for the child or young person that we work with

  • Contact details for parents and carers that we work with

  • Contact details for businesses and organisations that we work with

  • Therapeutic notes and assessments (see below)

  • Correspondence related to the therapeutic work



Data storage:

  • Paper data is kept securely, in a locked filing cabinet

  • Electronic data is password protected in cloud storage or on a hard-drive

  • Data is kept in relation to the specific service or product used

  • No data or personal details are shared with a third party unless we are legally obliged to do so

  • Before sessions can begin a consent form must be signed by the person holding legal guardianship


Complaint procedures

  • Please contact Cocoon Kids directly at if you would like to raise a concern or have a complaint

  • If you have a concern or complaint about Cocoon Kids, but feel unable to talk to us directly you can gain information and/or follow the complaints procedure on the BAPT website:

Happy Circle

Please note: The information provided above is a brief summary.

Please read: Privacy, Cookies & Terms & Conditions for full details.

Further details will be provided prior to the therapeutic contract being signed and any sessions beginning, so that you, the child or young person, or your organisation may make an informed decision about whether or not you wish to proceed.

If you would like to know more, please contact us directly.

If you have signed up for the update service, or provided your contact details through any other method and wish to withdraw this, you may do so at any time.


Contact us at: and put 'UNSUBSCRIBE' in the message header.

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