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Do you or someone you know need help or support immediately?

Dial 999 in an emergency, if you or someone else is seriously ill or injured, or if your or their life is at risk.

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AFC Crisis Volunteers can help with:

  • Suicidal thoughts

  • Abuse or assault

  • Self-harm

  • Bullying

  • Relationship issues

  • or whatever else it is that is troubling you

Children & young people

Text 'AFC' to: 85258

AFC is a text-based service for children and young people which can help at any time - all day or night, every day, including Christmas and New Year.

Texts are free and anonymous, so they won't show up on your phone bill.

It is a confidential service. A trained Crisis Volunteer will text you back and be there for you by text. They can also tell you about other services which may be helpful too.

Click on the AFC link to find out more.

Image by Brielle French
Image by Matheus Ferrero

Adult Crisis Support

Text 'SHOUT' to 85285

This service is confidential, free and available 24 hours a day, every day.

Click on the SHOUT link to find out more.


The NHS has a range of free counselling and therapy services for ADULTS.

For more information about the services available on the NHS, please see the link to Adult Counselling and Therapy on the tabs above, or follow the link below directly to our page.

Please note: The NHS services listed via the link below are not CRISIS services.

Call 999 in an emergency that requires immediate attention.


Cocoon Kids is a service for children and young people. As such, we do not endorse any specific type of adult therapy or counselling listed. As with all counselling and therapy, it is important that you ensure that the service offered is appropriate for appropriate for you. Please therefore discuss this with any service that you contact.

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